A statement from the Office of Fair Trading offers scant comfort for those waiting for refunds from the cancelled Isle of Man Bay Festival.
They say despite repeated requests, they haven't got the information they were after from organisers, Isle of Man Bay Festival Limited.
The OFT admits it will only add to the frustration and concerns of consumers.
John Moss reports (audio file attached):
Plans submitted for 'significant' flood defences in Ramsey
Include installing a four-foot flood wall at West Quay
Tributes paid to cancer awareness campaigner
Sarah Jarvis has died at the age of 60
Police bail for two people arrested in Ramsey incident
One person was treated for injuries that were described as non-life-threatening
WCAS to extend opening hours next month
It's thanked patrons for their patience during 'very difficult times'