Medical transfer patients 'slept on airport floor' after hotel room mishap 

Claims made by vice president of Manx charity

It's claimed that nine medical transfer patients ended up spending the night on the floor at Liverpool John Lennon Airport after their flight was disrupted and they 'weren't told they had a hotel room'.

Carole Male is the Vice President of Mannin Cancers and runs the Isle of Man Patient Transfer Page on Facebook.

Questions are currently being asked about a tourism tax for visitors to Liverpool, and whether allowances can be increased for Manx residents travelling for health reasons.

Mrs Male gave the example to Manx Radio, saying the situation is 'awful as it is':

A spokesperson for Liverpool John Lennon Airport says: "We are aware that following the cancellation due to bad weather of a Loganair flight to the Isle of Man on 25th June a number of patients who had been to the north west for medical treatments stayed overnight at the airport ahead of their rearranged departure the following day.

"The responsibility for organising overnight accommodation for passengers in such situations lies with the airline and their handling agent Swissport. It appears that this wasn’t communicated to all passengers and some chose to remain at the airport ahead of an early rearranged departure the following morning.

 "Access to the Patient Quiet Room is only possible ahead of departing flights, however since this facility is located in the Departure Lounge which closes after the last departure, access wasn’t possible overnight.

 "Airport staff worked hard to try to accommodate these passengers ahead of their flight the following day and they ensured access to the Patient Quiet Room considerably earlier than their departure time the following day once the Departure Lounge re-opened.

 "We understand that this matter is being investigated by the various organisations involved to ensure such problems for patients returning home after medical treatments do not happen again."