US post returns after a year suspension

The changes take place from Sunday 23 August

Islanders are to be be able to send post to the USA again, ending a year long suspension of the service.

Manx residents haven't been able to send packages there since August 2025 after the US government changed its rules.

It is part of a series of updates Isle of Man Post Office is introducing to its international postal services from Sunday 23 August to ensure customers can continue sending items containing goods overseas while meeting new customs and regulatory requirements. 

The Post Office said it is 'pleased to be reinstating the US service in line with the new customs requirements' which will allow islanders to be able to send parcels containing goods to America.

Customers sending goods to a number of European destinations will also notice changes to the way customs, import VAT and other charges are handled. Where applicable, charges will be calculated and payable when postage is purchased, helping customers understand the full costs before sending, and reducing the risk of unexpected charges for recipients.

Customers sending goods internationally will also be asked to provide more detailed customs information when purchasing postage. The changes are part of new international customs requirements and will help customs authorities process items efficiently, reducing the risk of unnecessary delays or returns.

To support increasingly complex customs requirements, all items containing goods being sent internationally must be sent as a parcel. These services will be available via online platforms and through:

Postal Headquarters, Douglas

Strand Street, Douglas

Station Road, Port Erin

The Parade, Castletown

Atholl Street, Peel

Parliament Street, Ramsey

International letter services will continue to be available at all post offices across the Island.

The Post Office is also updating the weight limit for international Large Letter items in line with wider industry requirements, reducing the maximum weight from 750g to 500g. Customers sending heavier items will still be able to use international parcel services where appropriate.

Simon Kneen, Chief Executive of IOMPO said: "These changes are being introduced in response to new international customs and regulatory requirements, helping to ensure customers can continue sending goods overseas with confidence. We are particularly pleased to be able to reinstate parcel services to the United States, which we know will be welcomed by both personal and business customers.

"Some customers will notice changes to how international parcels containing goods are posted, where these transactions can be completed, and how customs and import VAT charges are paid”