A statement from the Office of Fair Trading offers scant comfort for those waiting for refunds from the cancelled Isle of Man Bay Festival.
They say despite repeated requests, they haven't got the information they were after from organisers, Isle of Man Bay Festival Limited.
The OFT admits it will only add to the frustration and concerns of consumers.
John Moss reports (audio file attached):
Five IOM women recognised in King's Birthday Honours
Government House has announced the appointments
Police issue statement after reports female 'grabbed by her arm'
Officers issue appeal for information following incident
Option to relocate dementia patients no longer being considered by Manx Care
Body issues further update on reinstatement of rehab service to north
'Multitude of late boat arrivals' impacting customer numbers, says business
Technical issues on the ferry resulted in papers arriving late on the Island yesterday