The chairman of Isle of Man Post says changes to the body's pension scheme were inevitable.
Two months ago, Pamela Crowe MLC and her post office board received a 'lack of confidence' vote from the union representing postal workers.
A petition was signed by around 200 Island postal workers unhappy at plans to close the scheme to new employees and a lack of consultation.
Mrs Crowe does admit communication could have been better (audio file attached):