TravelWatch Isle of Man is holding a public meeting on Saturday morning from 10am at the Villa Marina in Douglas.
Guest speakers from the airline and road transport industries will be taking questions from the travelling public, and there'll also be an update on Steam Packet issues.
Chairman Brendan O'Friel says many problems could be solved at source by a better approach to customer service:
Next only prepared to pay a third of rent amid lease renewal talks, says landlord
Retailer to leave Strand Street in the summer
Next confirms departure from Island
Retail giant says the terms to renew its lease were not 'commercially acceptable'
Focus on autism acceptance continues year-round
Lots of simple things that the community can do to help support autistic people
UK Government approves sale of Manx Telecom
Chancellor of Duchy of Lancaster clears JT and CVC takeover of telecoms provider