Regular updates help maintain public trust and manage crises effectively, says IC
The Information Commissioner is warning businesses to plan how they’ll communicate if they fall victim to a cyber attack.
Alexandra Delaney-Bhattacharya says providing updates "little and often" is usually the most effective approach.
She adds that her office will examine how organisations manage public communication during incidents.
The Commissioner says openness is key to maintaining public trust:
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The charity is supported by 70 volunteers and has 150 attendances at weekly sessions each month