Clinical navigators making 'real difference' to ESJCR

Role introduced two years ago to help cope with increasing demand

Clinical navigators are said to be making a 'real difference' to the Island's Emergency Services Joint Control Room.

The role was introduced two years ago as a way to help cope with increasing demand to the service.

They are trained paramedics who establish the kind of care a caller may need.

Gail Anderson was one of the first to join the team:

You can listen to the full interview with Gail here:

For an exclusive 'Behind the Scenes' look at the ESJCR, you can listen to our special episode of Island life here: