Census phones up and running after 'teething problems'

Harmer pushing 'culture shift' in form completion

The policy and reform minister says problems with the census phone lines have now been addressed.

There was a high volume of calls yesterday after more than 10,000 letters were sent out.

Ray Harmer says the Cabinet Office is trying to oversee a culture shift by encouraging as many people as possible to complete the census online:

Ewan Gawne asked him if those without computers were being excluded:

You can call government on 685700 to complete the census over the phone or request a paper copy. 

The Census Office is at Nivison House on Prospect Terrace in Douglas, and is open Monday to Friday, 8am to 4:30pm.   

Letters sent out this week will include a 10-digit access code to be used after heading to gov.im/census.

The online form is available when the letters first arrive, and can be completed then.

Information should only be included that relates to a household on 'census nigh/day', which is Sunday 30 May.

There's a legal obligation to complete the census.

Information provided by it will help shape policy on issues like planning, education, and the economy. 

Click here to find out more.